TRI NGUYEN MICROSOFT INTERNAL
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Flagship Program Internal

Agent Boss Program

ASEAN = Customer Zero for Enterprise Agentic AI

4

Cohorts

~75

Participants

15-17

Agents Built

2

In Production

See→Learn→Package→Scale

Framework

The Story

The Agent Boss program positioned Microsoft ASEAN as 'Customer Zero' for enterprise agentic AI. As Technical Mastermind and Chief Agent Officer, I designed the end-to-end program structure: cohort-based workshops, agent registry, bi-weekly clinics, and monthly community calls.

Two agents reached production (Hub SE Assistant, Action Tracker Agent), with 3 more in pilot (MACC C-Plan, Partner Capability, CSU Agent Smith). The framework — See, Learn, Package, Scale — became the repeatable model for enterprise agent adoption.

The program reached CVP-level visibility: I presented live demos to Deb Cupp (CRO, Enterprise), Pam Maynard (Chief Strategy Officer), and Sandeep Bhanot (CVP AIDE). They endorsed global replication as 'Innovation at the Edge'. Program co-led with Vera Siertsema and launched by Mayank Wadhwa (ASEAN President).

Key Workstreams

Program Design — Cohort tracking, agent registry, clinic cadence

2-Day Workshops & Hackathons — ~25 pax/cohort, hands-on prototyping

CVP Presentations — Live demos to Deb Cupp, Pam Maynard, Sandeep Bhanot

Named Agents — Hub SE Assistant, Action Tracker (production), MACC C-Plan (pilot)

Bi-Weekly Clinics — Copilot Studio vs Agent Builder, data access, RAI, telemetry